Buyer Rating:
Zan is a trustworthy professional with excellent communication skills. She's very responsive and accessible. She answered our calls at all times, and returned messages quickly. Sometimes I wondered when she slept! She researched every question and came back with specific and clear responses. She's an advocate for you in the purchase and sales of your home. I trusted Zan right away and every bit of advice she gave worked out for us. We decluttered and deep cleaned like she suggested which made our home stand out. She held our open house during a scary surge in Covid cases in a way that made us feel comfortable. She bought masks, gloves, hand sanitizer and spray. She didn't make us feel weird about our Covid protocols. She never tired of taking us out to look for the ideal home and determined not to prejudice in any way when looking. It was clear she wanted us to get the best home our money could offer, and we did. The home Zan found for us was better than we'd hoped for. Really lovely with a park like backyard on a cul de sac and near a trail. I'm 100% satisfied and highly recommend Zan to others.
The brokers were excellent, as well. Ricardo explains every detail of the financial transaction, provides multiple models and responds quickly to calls and emails. His colleague, Julie, provided documentation to help our children quickly register for school and assisted with the transaction, as well. This is an all around professional office.
I had a terrific experience with buying and selling my home and would use and refer these services.
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Gray Family, Elk Grove
September 2021